Wednesday, November 08, 2006

Wings of Change in IT Industry

2001 IT meltdown was a major blow to the industry. Critics were on the rise doughting the industries recovery and they called it the dooms day of IT in India. Fast forward six years n here we are............... New articles like these " Indian cities best for outsourcing: Survey " . We are the Player in the outsourcing game... albiet for our cheapness thats how our labour is referred to now a days.
Few interesting aspects that i noticed
1. Salaries which are being paid to individuals have grown on a continuous basis. Top four companies pay close to 2.2 lpa for a college passout. We have high end tech MNC companies paying quality talent ( which is few right now, due to our college system) anything from 8-12 lpa. This will hamper our competitiveness in the global place. On average Indian companies bill at anything from $15-25 per hour on a IT services project. China is ready to do it at $6 per hour. How are we going to manage this.
2. Companies are recruiting at pace of 20k+ per annum. This is a huge figure compared to earlier times where job openings itself was a big thing. We have abundant talent as referred by our political leaders. But sadly the industry differs with this " MS not keen on hiring fresh Indian grads". Companies now are looking for talent from tier II and III cities, catching them young is the rule of the day. College graduate get job offer in their third year of college. I remember my days of attending walk-ins in blore for a job. Most of them who get placed in college will miss all the important learning you get in a job hunt :-)
3. Quality of work has gone a sea change. We are now mostly into maintanance projects......this statemetn is debatable. To put it this way the share of actual development work in the whole business has come down. The growing monotonity of work is killing people. The ones who are in high tech services are doing niche work for global product companies the rest are lingering in lavish campuses across India. The coveted ONSITE oppurtunities are becoming rarer and tougher now................. partly the blame the offshoring model and tight visa regulations.
4. Change in attitude of companies on how they do business. Joint bidding of companies for big projects is a healthy trend. Indian biggies now stand shoulder to shoulder with IBM n Accentures of the world today. Companies are not shying off from recruiting globally and also acquiring globally. TCS is a marked example in this space, Why TCS prefers 'partner' over 'wife'. Biggest change i observe is companies are now choosy about the way they want to grow....... They are in a healthy position to say NO to global outsourcing player like GE, if it doesnt suit their strategic plans, if i can use the word.
5. Employee hire and FIRE policies have taken interesting turns. Fresh engineers are made to sign bonds for sticking to the company for one-two years depending on the value of the company can extract from you. Retaining experienced people is a major headache for any HR across IT companies. With average attrition ranging from 18-20% the cost advantage indian IT used to have is depleting fast. Companies dont hesitate to terminate employees due to non-performance even if its fresher who is not performing during the training. Read on this article at INFY
6. Now comes the best part. CPIM wants to form a Union for IT employees, they feel that the employees are jailed during their working hours and are made to work for 12 hour shifts without any over time and not being treated like humans. So much media space in West bengal today is about this. Companies fight back saying they can handle their employee welfare in a better manner
All in all feels good to see the industry grow and benefit large number of people. Every new job in IT/ ITES creates 3 new jobs in aligned services which is good for the India as a whole.
Signing off for the day............ IT coolie :-)

5 Comments:

Anonymous Anonymous said...

good yaar, i admire ur stuff....bw when do u get time to do all this....I hope u r billed for it.... :)

December 22, 2006 12:23 AM  
Anonymous Anonymous said...

Mast bola miya ....keep going and hope all the IT heads have a look upon the statements u have made.

December 22, 2006 12:46 AM  
Anonymous Anonymous said...

Hey Sundeep, its a good read. I am stunned to see ur last point..Is it true abt the CPIM? Good if they enforce them more strictly :) :)All in all, a good one..

December 22, 2006 12:52 AM  
Anonymous Anonymous said...

Hey..pretty nice fact findings you have put...very good effort...but let me put in some points which would help you to understand some more aspects about why some high end companies pay more and why the competitive space across the spread will not get tight. The high end players mostly try and operate in a domain which requires quality skilled professional. They dont recruit numbers and moreover the employees work in their captives and hence payed more because of cost arbitrage and talent attraction startegy. The current competitve space in India till a couple of years back was not about quality but quantity professionals and work. And you might have missed some articles which have brought forward the point that India is facing dearth of good professionals in this space the reason... because now Indian companies are moving into the game where they need quality..ie high end/value jobs..as u say..'up the value chain' jargon...and if you see any industry you will understand that if you have to move up the value chain then you dont mind losing leadership at the bottom...reason the space and spread is too huge for one company to manage it all..but that does not mean that profitability will be hit...as and if we loose the bottom space we keep on earning better margin games at the top space...same you can see in the BPO industry...guess have given quiet a gyan ..but if you remember me i have this habbit since college days...signing it off..with appreciation of your efforts...your Senior...

December 22, 2006 12:56 AM  
Anonymous Anonymous said...

AH! so we shall have new IR laws for IT professionals, that should be interesting..cubicle space, food quality shall be defiend in writs...gues ssuch laws will never be passed due to pressure against it by the IT clout..afterall, it will adversely affect THEIR bottomline, the forst reason they make sweatshops out of knowledge workers for..:)
Great article, keep writing

December 23, 2006 2:42 AM  

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